23 March 2009

Tips and Tools - Making Time

As pet industry leaders, you all have something in common, and it's not only your love of animals. You all need more time in the day---twenty-four hours just doesn't seem to be enough time to get everything done. Although using AnimalTRACS and the other PetLynx offerings will help you decrease the time spent on lost and found episodes, they can also help you reduce both admission and adoption times if you encourage the public to do the work. By getting your clients to pre-load themselves in the system, you've decreased by half the time it takes to complete an adoption. Likewise, if you require the public to have already completed a found report for any animal they bring in, you can transfer those lost reports directly to the shelter and in so doing decrease by half the amount of time your intake process requires. Not only are these process changes saving you time but they are also encouraging your clients to use PetLynx thereby ensuring that the next time they experience a lost or found episode for an animal, they will go directly to PetLynx first. We all know we can't add hours to the day but we can use others to help with lighten the workload.